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Last updated: December 13, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the FSL – MisterHair mobile application (“Application”) and explains Your privacy rights.

By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below, regardless of whether they appear in singular or plural.

Definitions

  • Application refers to FSL – MisterHair, the mobile application provided by the Company.

  • Company (“We”, “Us”, “Our”) refers to MisterHair, Bangalore, Karnataka, India.

  • Device means any device that can access the Application, such as a smartphone or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Application.

  • Usage Data refers to data collected automatically when using the Application.

  • You means the individual using the Application.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using the Application, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number

This information is used solely for account management, communication, reminders, and post-treatment care services.


Usage Data

Usage Data is collected automatically and may include:

  • Device type and operating system

  • App interaction data

  • Diagnostic and crash data to improve app stability and performance


Information Collected While Using the Application

While using the Application, We may collect information that You voluntarily provide, such as images uploaded by You (for example, progress or treatment-related photos), strictly for post-treatment care and monitoring purposes.

The Application:

  • Does not access your contacts

  • Does not track precise location

  • Does not collect background data without Your explicit consent

All permissions requested are optional, used only for selected features, and can be controlled via your device settings.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Application

  • To manage user accounts

  • To send reminders, notifications, and important updates

  • To improve services and user experience

  • To respond to user requests and support queries


Sharing of Your Personal Data

We do not sell or rent Your Personal Data.

Your data may be shared only:

  • With trusted service providers assisting in Application functionality

  • When required by law or legal obligation

  • With Your explicit consent


Retention of Your Personal Data

Your Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.


Transfer of Your Personal Data

Your data may be processed in locations outside Your jurisdiction. We ensure appropriate administrative, technical, and organizational safeguards are in place to protect Your information.


Delete Your Personal Data

You have the right to request deletion of Your Personal Data at any time.

You can request account and data deletion by contacting Us at the email address below. We will comply unless retention is required by law.


Medical Disclaimer

The Application provides general post-treatment care information, lifestyle guidance, reminders, and recovery support only.

It does not:

  • Provide medical diagnosis

  • Offer emergency services

  • Replace professional medical advice

Always consult a qualified healthcare professional for medical concerns.


Children’s Privacy

The Application is not intended for children under the age of 13.
We do not knowingly collect Personal Data from children. If such data is identified, it will be promptly deleted.


Security of Your Personal Data

We use commercially reasonable security measures to protect Your data. However, no electronic transmission or storage method is 100% secure.


Links to Other Websites

The Application may contain links to third-party websites. We are not responsible for their privacy practices or content.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.


Contact Us

If You have any questions about this Privacy Policy or wish to request data deletion, You can contact Us:

📧 Email: reachus@misterhair.in